Our TOP five tips to Video Meetings
We have been a little quiet recently with our blogging escapades. We have been working in the background to develop content in a more consistent fashion. But enough of that…
We are now 8 or 9 weeks into the UK lockdown (I’ve lost count) and I very much doubt that many people under the age of 70 haven’t used video for speaking to friends, family, work colleagues etc. in that time. We have been on over 100 video meetings/calls over the past few weeks and each time we have seen a number of “OH NO” type moments and thought that this would make a great topic to write about.
As such – here are our TOP FIVE tips for hosting and attending Video meetings.
KNOW HOW THE TECHNOLOGY WORKS:
Video calling has been around for years, but it has only really been since Apple unveiled FaceTime in June 2010 that it became more widely adopted. Fast forward ten years and couple that with the improved data connectivity and we are now all using the technology with little to no issue.
However, with video seeing a surge in popularity, there are tonnes of platforms out there – each with their strengths and weaknesses. Zoom has probably seen the highest uptake mainly due to their huge marketing campaigns – but equally they have had numerous issues and concerns around how secure the platform is.
Other platforms include:
but there are literally hundred’s of others out there.
If you are hosting a meeting – ensure you know how your chosen technology platform works – how to mute and unmute attendees, how to open the chat, how to share your screen etc. Likewise, if you are attending a meeting, make sure you know how to unmute yourself and ensure your webcam and mic are working.
After all – regardless of whether you are the host or an attendee, the overall experience of the call/meeting will be effected by people who struggle.
UN-MUTE YOUR BRILLIANCE:
This one is such a common issue on calls, people join and rightly mute their microphones while they aren’t talking, but when it comes to them needing to speak, they forget to press that un-mute button and all you see is their lips moving on screen, until someone ends up saying “you are on mute Brian!”. The funny part of this point is that typically that clever so and so will end up shouting it so it deafens the rest of the audience.
If you are the host – depending on the platform, you can unmute people on their behalf – this is a really useful tool – especially if you are on calls where people regularly forget.
TIMING IS EVERYTHING:
So you have a video meeting scheduled for 10am tomorrow morning. With the UK currently in a #WorkFromHome situation, what excuses have you got for being late?
You don’t have to travel or should we say, you aren’t supposed to travel. Meaning that people won’t be catching trains that have been delayed, nor will people be getting caught on the M25 in a traffic jam. The number of excuses of these types we believe have reduced by over 90% since the lockdown began. However, that doesn’t stop people dialling into calls late, if you have a video call/meeting scheduled you really want to be dialling in at least 5 minutes before the official start time (even earlier if you are the host).
WE ‘CAN’T’ SEE YOU?
The whole point of video calls is to be able to speak to other people while also seeing the whites of their eyes – all from the comfort of your home/office. Unless you have a valid reason for not using a webcam – switch it on. That way everyone gets the same experience.
We don’t think that a spot on your nose is a valid reason 🙂
DON’T SIT BACK… GET INVOLVED AND CONTRIBUTE
If you are invited to a traditional meeting or networking event (y’know – those face to face types) – people seem to have no problem contributing and getting their point across, put a screen and a webcam in from of them and so many of these seemingly extrovert people clam up into their shells and say next to nothing.
You are invited to calls/meetings in order to contribute – don’t let technology stand in your way. You will get so much more from the event by getting involved rather than sitting on the sidelines – and so will the other attendees.
So, there you have it – our tips for getting the most out of video. Video is definitely the future of communication and with working from home/remotely looking to becoming the new normal – businesses should be utilising video in order to improve productivity and reduce/remove the sometimes expensive cost of travelling to meetings.
As a reminder our top tips are:
- Make sure you know how your chosen video technology platform works – inside and out.
- Know where that mute/unmute button is.
- There is little excuse for being late
- Use your webcam – body language can tell a different story than what you are saying
- Get involved with the conversation