Our Customer Successes:

We are happy to provide our services to customers regardless of size, turnover or location as 90% of our services can be delivered remotely. It doesn’t matter if you are a business or a private home customer either. If we can help you – get in touch and we can arrange a conversation to understand what issues you may be having and how we can alleviate those issues.

We began working with BITSmart even before it was BITSmart. When it was one man helping me on anything from card terminals through to occasional website updates, social media tools, advice on GDPR and other bits in between. As a business owner it can be lonely out there, I don’t know everything and quite frankly – I don’t want to know everything. So, utilising outside specialists has given me the ability to focus on what I do best; giving my customers an amazing experience, and not having to worry too much about the techy stuff. Having BITSmart on hand when I need them, delivering every time meets our needs entirely. More recently they have helped us source new tablets and are helping us with our new website roll out.
BITSmart has been great at helping us with any technology-based problems we have (this is usually a lot). They also took the time to talk us through getting all of our pictures into a single cloud instance (there were thousands). Nothing is ever too much trouble; they are always happy to explain what they have to do / are going to do and what we need to do in the future.
Mark Hollyoake
Residential Customer
Tony was so helpful. He initially did a remote scan of my laptop where he was able to eliminate the issue that was causing me trouble. He then recommended a new hard drive and RAM, which he ordered and fitted in for me a few weeks later. Throughout it all he kept me informed with zero jargon and kept me aware of costs and timescales. Great communication, highly efficient service with a smile and I will be going to him for any future IT needs I have.

We recently worked with the founder of 4Networking & the UK’s #1 Motivational Business Speaker, Brad Burton to help him with a Mac running Windows and some issues he was having with it.

After a malware scan and some optimisation, we took it from taking nearly 15 minutes to boot to booting in just over a minute. Not bad for an almost 10 year old machine.

We’ve recently worked with the awesome Paul Newton of MentalTheft. Paul has just written a book talking all about Security (both physical & cyber) and he needed help with both his and his daughter’s devices.

His daughter’s device needed a bit more TLC so we took it away and gave it a brand new lease of life.

Paul also hosts a Podcast alongside his mate Jesse called Newton’s Nuggets, which you can find on: Spotify ~ Apple Podcasts & YouTube.

Find out more about the MentalTheft Book.

Reviews from around the Web

More Customer Successes coming soon...

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